Shipping policy

Shipping Policy

Welcome to GREENSIDE! We aim to provide a seamless shopping experience. Below is our shipping policy detailing our shipping process.

Shipping Rates and Options

Shipping rates vary based on your location and the selected shipping option. All rates are calculated at checkout.

Processing Time

Orders are typically processed within 1-3 business days. Please note that processing times may extend during peak periods or sales events. Once your order is processed, you'll receive a shipping confirmation email with tracking information.

Delivery Times

Estimated delivery times vary based on your location.

Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or extreme weather conditions.

Tracking Your Order

Once your order is shipped, you'll receive an email with tracking information. You can use this information to track your package on the courier's website.

Customs, Duties, and Taxes

For international orders, customs fees, duties, and taxes may apply. These charges are the customer's responsibility. We recommend checking with your local customs office for more details before placing your order.

Lost or Stolen Packages

GREENSIDE is not responsible for lost or stolen packages confirmed as delivered. If your package is lost or delayed, please contact the shipping carrier directly with your tracking information. We will assist in any way possible to help resolve the issue.

Contact Us

If you have any questions regarding our shipping policy, please contact us at greensideeu@gmail.com. We are here to help!